Privacy Policy
Last updated: January 2026
Overview
DocServant Platform ("DocServant", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document extraction service.
Information We Collect
We collect information you provide directly to us, including:
- Account information (email address, name)
- Documents you upload for processing
- Usage data (features used, extraction requests)
- Technical data (browser type, device information)
How We Use Your Information
- To provide and maintain our document extraction service
- To process your documents and generate structured data
- To improve our AI models and extraction accuracy
- To communicate with you about your account and updates
- To prevent fraud and ensure security
Document Processing
Documents you upload are processed securely using encryption in transit and at rest. By default, we do not use your documents to train our AI models. You can opt-in to help improve our service by enabling this in your account settings. Processed documents are automatically deleted after 30 days unless you choose a different retention period.
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform
- Legal authorities when required by law
- Business partners with your explicit consent
Your Rights (GDPR)
If you're in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
Cookies
We use essential cookies to maintain your session and remember your preferences. We also use optional analytics cookies to understand how you use our service. You can manage your cookie preferences through your browser settings or our cookie consent banner.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@docservant.com.